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How do I delete/close my Eversend account?
How do I delete/close my Eversend account?
Ambrose Tumuhimbise avatar
Written by Ambrose Tumuhimbise
Updated over a week ago

We’re sorry to hear that you’d like to close your account. To delete your account, please connect with the Eversend support team through the in-app chat or email us at [email protected]. Please take note that once your account is deleted, you will no longer be able to log in and review your transactions.

We appreciate the time you have spent with us. If you have any concerns or feedback, please feel free to share them with our support team via email or in-app chat. Your feedback helps us to improve our services.

Account Deletion Requirements:

If your wallet balance is too low to execute a withdrawal that clears your wallet balance, you can transfer the balance to a friend who has an Eversend account through a wallet transfer. You can also donate the remaining funds to a charity of your choice within the Eversend app.

Do you really have to close your Eversend account?

Even if you no longer use your account, you don’t necessarily have to close it. According to Eversend account management policies, it can be difficult to open a new account with the same phone number and verification information in the future if you change your mind.

Eversend doesn’t charge fees for inactive accounts, so if that was a concern, please rest assured that there are no costs associated with keeping your account open.

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