Discover helpful information about our mobile application service by exploring our collection of frequently asked questions.
Virtual cards
Discover everything you need to know about using our virtual cards.
What is an Eversend virtual card?
What is the cost to create an Eversend virtual card?
How do I create a virtual card in the Eversend app?
In which currencies are Eversend virtual cards available?
How do I fund (deposit/add money to) my Eversend virtual card?
Where can I use my Eversend virtual card?
What fees may I incur while using the Eversend virtual card for payments?Discover the fees related to Eversend virtual cards, including charges for international payments, penalties, and subscription costs.
What is the cost to maintain an Eversend virtual card?
What are the international payment fees on Eversend virtual cards?Charged whenever your card is used for payments to merchants outside the United States or in a currency other than USD.
Why does Eversend charge penalties for failed transactions over insufficient funds on Eversend virtual card?A $0.35 penalty is applied when there are insufficient funds to cover a transaction. This ensures you keep your card funded.
How long will it take to actually terminate my virtual card?You may have noticed that when you request for your virtual card to be deleted, we do not delete it immediately. Here's why we do that.
What are the spending limits on the Eversend virtual cards?
What do I do if my Eversend virtual card isn’t working for a payment?
Can I have multiple Eversend virtual cards at once?
How do I delete my Eversend virtual card?
How do I view my Eversend virtual card transactions?
How do I access my Eversend virtual card statement?
How do I find a verification or reference code sent by a merchant for my Eversend virtual card transaction?
How secure are Eversend virtual cards?
How do I freeze or unfreeze my Eversend virtual card?
Digital assets
Discover everything you need to know about Eversend's digital assets offering ranging from stablecoins to full-fledged cryptocurrencies.
What digital assets does Eversend currently support?
Referral and earn program
Get all the information you need about earning rewards through our referral program.
How does the referral program work?Information on the Eversend referral and earn program
How to find your referral link in EversendNeed help finding your referral link in Eversend? Follow these steps to locate your unique link and start earning rewards today.
Where to share your Eversend referral link and how to maximise your rewardsLooking to maximise your rewards by sharing your referral link? Learn the best ways to share and incentivise your friends in this guide.
How to find your invited friends and track your earnings on EversendGet help tracking earnings and finding friends on Eversend. Follow steps or watch the video tutorial.
Why you might not see your invited friends in your list on EversendNot seeing your invited friends on your list? Don't worry, we've got you covered. Check out these steps to find out why and how to fix it.
Transfers and payouts
Get all the information about transfers and payouts
Why do I have a pending transaction?Learn and request help about your pending transactions
Account management
Learn how you can manage your Eversend account effectively
Why is my account disabled?
Why is my account temporarily blocked?