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Why you might not see your invited friends in your list on Eversend
Why you might not see your invited friends in your list on Eversend

Not seeing your invited friends on your list? Don't worry, we've got you covered. Check out these steps to find out why and how to fix it.

Charles Ivia avatar
Written by Charles Ivia
Updated over a week ago

Are you missing some friends from your invited friends list on Eversend? Don't worry - there are a few reasons why a friend might not show up in your list, even if you've invited them to join.

Here are some possible reasons why your invited friend might not appear in your list:

  1. Your friend has not honoured the invite yet: This means that your friend may have received the invite but has not taken any action on it yet, such as clicking the invite link or downloading the app.

  2. Your friend has not downloaded the app yet: Even if your friend has clicked the invite link, they may not have downloaded and installed the app yet. This can result in them not showing up in your invited friends list.

  3. Your friend already had the app installed prior to your referral: If your friend had already downloaded and installed the app before you sent the referral, they may not appear in your list of invited friends.

  4. Your friend downloaded the app without following your invite link: If your friend downloaded the app without using your invite link, their installation may not have been attributed to your referral, resulting in them not showing up in your invited friends list.

  5. Your friend has not completed registration yet: If your friend has not completed the registration process, their email address will appear as a masked email address in your invited friends list. In this case, you will only see their name until they complete their registration.

If your invited friend falls into any of these categories, they may not show up in your list until they complete the necessary steps. If you're still not seeing your invited friend after they've taken these steps, please contact our customer support team for assistance.

We hope this article helps you understand why you might not see your invited friends in your list on Eversend. As always, don't hesitate to reach out if you have any questions or concerns.

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