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Wallet Transfer Not Reflecting
Damilola avatar
Written by Damilola
Updated over a year ago

If you have received money from another Eversend user and it is not appearing in your wallet, please follow these steps:

  1. Log in to the Eversend app.

  2. Long press on your wallet balance.

  3. Click on the prompt to refresh balances.

By doing this, it should update your wallet balance and reflect the received funds. However, if you continue to experience issues or the problem persists, please don't hesitate to contact our support team for further assistance.

Our support team is available to help resolve any concerns or provide additional guidance.

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