For cost-effective funding, especially for larger amounts, we recommend using the bank transfer option. This method allows you to fund your Eversend wallet with no fees, provided you can complete our standard bank transfer process.
Open the app and navigate to the UGX wallet.
Tap on "Deposit Money" or "Add Money" as shown in the app.
Choose the option named "Our bank account-—Transfer to our bank account."
Select Stanbic Bank and enter the amount you are transferring to our account for your UGX wallet funding.
Tap on "Continue" to go the next step
You will receive the full bank account details to which you will deposit/send the funds.
Proceed to your banking app, agent banking kiosk, banking hall, etc and make the transfer. Get the proof of transfer, e.g transfer receipt or debit message, and share a photo of it with our support team to have your payment confirmed and updated to your account. You will also share the payment reference in the app under which you initiated the transfer
For further assistance or guidance, please contact our support team via email at [email protected] or through the app by navigating to More > Help and selecting your issue.