Maintaining your virtual card's activity and adhering to the platform’s guidelines is essential to avoid termination. Below are the reasons that may lead to the deletion of your virtual card:
1. Insufficient Balance
Your card will be terminated on the 3rd declined payment in a row due to insufficient balance. If a payment goes through in between, the count starts again.
2. Negative Balance
If your account incurs a negative balance due to virtual card fees and you do not settle the balance, your card will be terminated. Ensure that you always maintain sufficient funds in your wallet to cover any associated fees.
Conclusion
To ensure that your virtual card remains active, always maintain a sufficient balance and promptly resolve any negative balances. |
If you have any questions or need further assistance, feel free to contact our support team.
