Your security is a top priority at Eversend. Our virtual cards are designed to provide a safe and convenient way to make online payments while helping protect your financial information.
We continuously work to provide a secure payment experience. As security features may evolve, we recommend contacting our Support team if you have questions about the latest protections available for your virtual card.
How to Keep Your Virtual Card Secure
You can help protect your virtual card by following these best practices:
Only use your card on trusted websites and apps. Before making a payment, ensure the merchant is legitimate and the website is secure.
Never share your card details. Keep your card number, expiry date, and CVV confidential. Eversend will never ask you to share your full card details.
Monitor your transactions regularly. Review your transaction history in the Eversend app to quickly identify any payments you don't recognize.
Report suspicious activity immediately. If you notice an unauthorized transaction or believe your card details may have been compromised, contact our Support team as soon as possible.
Keep your account secure. Use a strong, unique password for your Eversend account and enable any available security features to help protect your account from unauthorized access.
Be cautious of phishing attempts. Avoid clicking links or sharing sensitive information in response to unexpected emails, text messages, or phone calls claiming to be from Eversend.
What Should I Do if I Suspect My Card Has Been Compromised?
If you believe someone has gained access to your virtual card details or you notice an unfamiliar transaction:
Use the "Freeze Card" option in the app to freeze your card.
Contact Eversend Support immediately through the app.
Provide details of the suspicious transaction, if applicable.
Follow any instructions provided by our Support team to help secure your account and investigate the issue.
Promptly reporting suspicious activity helps us investigate and provide assistance as quickly as possible.
Need Help?
If you have any concerns about the security of your Eversend virtual card or need assistance with a specific transaction, please get in touch with our Support team through the Eversend app. We're here to help.