Once you submit your Know Your Business (KYB) verification, our team reviews the information and documents provided to verify your business before enabling access to business features on your Eversend account. KYB verification is typically completed within the standard review timeframe of 1-3 business days. However, processing may take longer if your application requires additional checks or if any of the submitted information needs clarification. You'll be notified once a decision has been made. If we require additional documents or information during the review, we'll contact you using your registered communication channel, so it's important to monitor your account for updates.
Before you submit your KYB application
To help avoid delays, make sure that:
All required documents are clear, legible, and valid.
Your documents are not expired.
The information you provide matches your official business records.
You have uploaded all the required documents before submitting your application.
Incomplete, inaccurate, or unclear applications are the most common reason KYB verification takes longer than expected.
After you submit your application
Once you've submitted your KYB application:
Your application will be placed under review by our Compliance team.
If additional information is required, we'll contact you with instructions on what to provide.
Respond to any requests as soon as possible, as delays in responding will extend the overall verification process.
Once your application is approved, you'll be notified, and your business account will be enabled for the available business features.
Documents commonly required for KYB
Depending on your business type and jurisdiction, you may be asked to provide documents such as:
Certificate of Incorporation or Business Registration Certificate.
Proof of the business address.
Identification documents for directors, business owners, or authorized representatives.
Company ownership or shareholder information.
Any other documents required to verify your business.
The exact documents requested may vary depending on your country, business structure, and applicable regulatory requirements.
My KYB verification is taking longer than expected
If your KYB application has been under review longer than the expected processing timeframe and you haven't received an update, please contact Eversend Support.
When contacting us, include your registered business email address and any relevant details about your application. Our team will review the status of your verification and provide an update where possible.