What are cross-border fees?
Cross-border fees are charges applied when your Eversend virtual card is used outside the United States, regardless of whether the payment is in USD or another currency. These fees cover the cost of processing payments in regions outside the card’s home country.
Examples of when cross-border fees apply:
Using your Eversend virtual card on a merchant in Nairobi, Kenya.
Buying an item online from a merchant whose payment processor is based outside the United States.
How are cross-border fees calculated?
A percentage of the transaction amount, typically around [placeholder for percentage]%.
How to minimize cross-border fees:
Shop online with merchants based in the US whenever possible.
For in-person purchases, consider using local payment methods to avoid these fees.
FAQs about cross-border fees on the Eversend virtual card:
Why are cross-border fees charged if I pay in USD?
Even though the transaction is in USD, the processing costs are higher for payments made outside the US.Can I completely avoid cross-border fees?
These fees are standard for international cards, but they can be reduced by prioritizing domestic merchants or payment methods.
For assistance with specific transactions, contact our support team through the Eversend app.