Need help with a transaction, account issue, or another request? The Eversend team is here to assist. Providing detailed information about your request helps us investigate faster and get you the right support.
How to submit a request
Contact Eversend Support through the in-app chat.
Clearly describe your request or the issue you're experiencing.
Include as much relevant information as possible, such as:
The type of transaction or service involved
The transaction amount
The currency used
The recipient's country (if applicable)
The date and time of the transaction
Any error messages you received
Screenshots or supporting documents, if available
The more information you provide, the quicker our team can review your request.
What happens next?
Our Support team will review your request and assist you directly whenever possible.
If your request requires additional investigation, it will be escalated to the appropriate specialized team. We'll keep you informed of any updates and notify you once there is progress or a resolution.
Need more help?
If you have any questions or need further assistance, don't hesitate to contact us. We're always happy to help.